Slidefire Systems Customer Service

Southeast Traders Apparel Swag Store

NWS

Not a hot midget
Administrator
Lifetime Supporter
Mar 24, 2015
2,468
2,489
113
Georgia
Zip code
30172
Yesterday I reached out to Slidefire Systems customer service regarding a crack in an old SBS stock of theirs that I have had for at least 5 years. This stock was used on my 5.45 AR before I got into the NFA game and honestly has probably seen 10k rounds of use at least.

I sent them the following pictures and they responded in less than 30 minutes with an RMA number offering to replace it. Today I shipped it off. Let's see how long it takes them to get it back to me.

Full disclosure, the stock still worked fine even with the crack, I just wanted to get it taken care of before it became an issue.

So far I gotta say +1 on their customer service. Fast and responsive!

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erkinator 2

Smiling Handyman
Lifetime Supporter
Jul 1, 2015
1,215
1,931
113
Zip code
30513
gorilla glue and good to go. Kudos on them for response
 

Mac11FA

Disgruntled large member
Super Moderator
Lifetime Supporter
Patriot Lifetime
Mar 26, 2015
3,840
3,011
113
Locust Grove, GA
Zip code
30248
Some companies will stand behind their reputation!